Complaint and Dispute Procedures

1. Complaints and Disputes

Complaints and Disputes are procedures for reimbursement of damages incurred in connection with Overseas small amount remittance pursuant to Article 13 of the Terms and Conditions of ReLe Transfer. All processing reflects the justifiable opinions or complaints raised by customers regarding unfair business processing, financial disputes, and electronic financial accidents of ReLe Transfer's overseas remittances.

2. How to register a complaint and dispute

3. Details of Complaints and Disputes

4. Complaint and Dispute Resolution Process

ReLe Transfer will process your complaints and disputes according to the following procedure.

5. Refund of Overseas Money Transfer